Tag: it support services provider

Building a Solid IT Infrastructure to Support Business Growth

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Businesses have grown to largely rely on their IT infrastructure for every aspect of their daily operations. With this level of importance, the IT infrastructure should be robust, uninterrupted, safe and secure to protect the company’s best interests. Getting trusted IT support in business can go a long way in streamlining processes, improving work efficiency and delivering better output.  

To get you started, here are some tips for establishing a solid IT infrastructure that will help you keep up with your customers, competitors and industry trends. 

Select key components

The hardware you get should be able to keep up with the requirements of your business. Good key components should have good documentation, reliable support for disk encryption and up-to-date repositories with the latest versions of important software.

Procure a reliable power source

To prevent the loss of data and disturbances in your operation, you need a durable, stable and uninterrupted power source. This will let you avoid downtimes and even damage to equipment in case of power surges or outages. 

Build redundancy and backups

Develop an efficient data loss prevention strategy to mitigate damages should unexpected issues arise. You should be able to quickly access the support desk and qualified technicians to assist you. Use a VPS server in Australia to protect your data, and with cloud backups, you can protect your files, folders and even complete volumes from accidental and malicious deletions and server or computer crashes.

Analyse traffic and systems periodically

Run periodic traffic and systems analyses to ensure that the network is performing optimally. Adjust the system metrics as needed and determine which resources are accessed, overloaded or requiring additional capacity. 

Fortify your security

The digital landscape makes your business vulnerable to various digital attacks that can compromise your data’s security. This is why it’s incredibly critical that you invest in security. There are managed service providers in Melbourne that can help you establish and maintain strong firewalls, provide antivirus monitoring and management and regularly scan for system vulnerability.

 

Build an agile IT infrastructure with IT services in Melbourne from Australian IT Group. 

 

Australian IT Group has experts in identifying and delivering flexible communications solutions that scale and adapt to your business demands. As an IT support services provider, we empower your business to do more, faster and with less effort and cost.

For enquiries or more information, contact us here or call 1300797731. 

 

How to Protect Your Business from Phishing Scams

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Scammers have been capitalising on the rise of digital transactions during the pandemic. According to the data compiled by Scamwatch, Australians have lost $248 million in 2021 so far, with phishing scams accounting for $3.7 million in losses. Phishing is one of the most prevalent attacks in data breaches, posing a huge threat to businesses everywhere. 

It’s important to remain vigilant and keep your data safe and secure. Here are some tips to protect your business from phishing attacks.

Always check the email display name

Phishing scammers use spoofing techniques to hide their sender email addresses. They could set up an email that impersonates your bank to deceive you into navigating their phishing page. Before clicking any links in an email, always check that the email display name is legitimate. Also take note of generic salutations, mistakes in spelling and grammar and other key differences from previous messages that you know to be official. If you think the message is suspicious, report it immediately. 

Hover over links first

Scammers often embed malware within email links. Often these look official and legitimate. To avoid the mistake of clicking compromised links, a simple tip is to hover the mouse over the link and check if the displayed full link looks suspicious. If so, delete the email. 

Conduct security awareness training

Employees and executives alike are vulnerable to phishing attacks. Conducting security awareness training allows for the analysis of everyone’s phish-prone percentage and trains them to be more on guard against phishing and ransomware attacks. This strengthens your company’s human firewall, helping to improve your actual IT security defense.    

 

Get reliable IT services in Melbourne from Australian IT Group. 

 

Australian IT Group has experts in identifying and delivering flexible communications solutions that scale and adapt to your business demands. As an IT support services provider, we can protect your business from cyber risks, keeping your assets and data safe and secure. We also provide managed IT support in Melbourne for improved IT performance.

For enquiries or more information, contact us here or call 1300797731. 

Work-from-home tips with the right IT support

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With the COVID-19 pandemic changing the way businesses operate, the work-from-home setup has become the standard choice. A good work-from-home setup includes reliable IT support that both protects your security and improves your efficiency.

Here are a few tips for a smooth work experience in your home office.

Ensure a secure connection

Working from home is no excuse to be lax with your security measures. Ensure you have encrypted secure remote access to company networks and resources. Having your company utilise VPS hosting in Australia is a good place to start, as it protects the data from server failures and makes sure your data remains secure and onshore. 

Follow a strict security checklist 

– Use a business-grade encrypted VPN connection to protect company data

– Ensure sensitive company data remains on the cloud and not on your personal device

– Enable multi-factor authentication in your work desktop

– Avoid browser plugins and programmes unless you can guarantee that the source is trustworthy

– Avoid clicking email attachments if you don’t trust the sender

– Keep your antivirus software updated

– Disable automatic login to protect your device from prying eyes

– Enable automatic locking to prevent unintended access by other people

 

Use the most up-to-date operating system

OS updates provide fixes to bugs and patch up security holes. They also clean up outdated software to speed up your device. Most modern devices enable automatic system updates, so it’s easy to apply.

 

Get reliable IT services in Melbourne from Australian IT Group. 

Australian IT Group has experts in identifying and delivering flexible communications solutions that scale and adapt to your business demands. As an IT support services provider, we empower your business to do more, faster and with less effort and cost.

For enquiries or more information, contact us here or call 1300797731.